All Systems Operational
Uptime over the past 90 days. View historical uptime.
Backend API Operational
90 days ago
100.0 % uptime
Today
Frontend API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Hosted Checkout Operational
90 days ago
99.97 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
Storefronts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Backend API response time
Fetching
Storefront API response time
Fetching
Past Incidents
Jan 21, 2025

No incidents reported today.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
Experiencing degraded service
Resolved - This incident has been resolved.
Jan 9, 10:25 PST
Investigating - The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Jan 9, 08:31 PST
Jan 8, 2025

No incidents reported.

Jan 7, 2025
System maintenance
Completed - The scheduled maintenance has been completed.
Jan 7, 09:00 PST
Update - The scheduled maintenance for our services has been extended and is now estimated to conclude at 5:00 PM UTC.
Jan 7, 06:53 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 03:00 PST
Scheduled - We will be performing system maintenance on January 7, 2025, from 11:00 AM UTC to 3:00 PM UTC. No downtime is expected during this period.

Our team will actively monitor system performance and address any irregularities to ensure the platform remains stable throughout the maintenance window.

For real-time updates and confirmation once the maintenance is complete, please check our status page.
Jan 6, 13:03 PST
Connectivity Issues Affecting Swell-Hosted Checkout
Resolved - This incident has been resolved.
Jan 7, 07:55 PST
Monitoring - Services for the Swell-hosted checkout connected to our data centers are in the process of recovering. We will continue to monitor the situation closely to ensure full stability.
Jan 7, 07:08 PST
Update - We are continuing to work on a fix for this issue.
Jan 7, 06:01 PST
Identified - We are currently experiencing connectivity issues that may result in latency or timeout errors for our hosted checkout. This issue has been identified as originating from a third-party service provider. Our team is actively monitoring their progress and exploring potential mitigations to minimize the impact on our services.

We appreciate your patience and will provide updates as soon as new information becomes available.
Jan 7, 06:00 PST
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