Identified - We’re aware of an issue affecting images, where they may intermittently appear as broken or return a 502 error. The root cause has been traced to one of our third-party service providers, Cloudflare, specifically within the proxy services used between Swell’s CDN and API/storefronts.
Our team is actively working with Cloudflare to resolve the issue as quickly as possible.
We’ll provide further updates as soon as more information becomes available.
Nov 07, 2025 - 13:54 PST
Backend API
Operational
90 days ago
100.0
% uptime
Today
Frontend API
Operational
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Hosted Checkout
Operational
90 days ago
100.0
% uptime
Today
CDN
Operational
90 days ago
100.0
% uptime
Today
Storefronts
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.