All Systems Operational

Backend API Operational
90 days ago
99.98 % uptime
Today
Frontend API Operational
90 days ago
99.98 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Hosted Checkout Operational
90 days ago
100.0 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
Storefronts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Backend API response time
Fetching
Storefront API response time
Fetching
Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Resolved - We recently identified a bug affecting the checkout process where updates to billing and address details were not properly reflected. This issue was introduced following the deployment of a change intended to improve frontend API performance:

As a result of this change, the checkout began returning cached results after cart updates, which caused outdated information to persist. Customers were required to enter their data multiple times in order to proceed, leading to a degraded user experience.

Our team prioritized the investigation and deployed a hot fix to address the caching conflict. The issue now appears to be fully resolved.

If you are still experiencing problems with billing or address updates during checkout, please don’t hesitate to contact our support team via the built-in chat or by emailing support@swell.is.

We sincerely apologize for the inconvenience, and thank you for your patience.

Apr 16, 07:00 PDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.