Our team has finished laying the groundwork for several new features and infrastructure enhancements, preparing the stage for some exciting developments in the future.
Throughout the maintenance period, we diligently monitored system performance, working hard to minimize disruptions. Although the complexity of these upgrades may have caused intermittent disturbances for some users, our team promptly tackled any issues to maintain platform stability.
If you're encountering any problems, please don't hesitate to reach out to our support team via your dashboard or by emailing us at support@swell.is.
Excitingly, the maintenance phase has concluded! We sincerely appreciate your patience and understanding as we persist in enhancing our services for your benefit.
Posted Nov 16, 2023 - 16:45 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 15, 2023 - 09:01 PST
Scheduled
On Nov 15th and Nov 16th, we’ll be performing system upgrades to pave the way for some exciting new features and enhancements to our infrastructure.
While we do not anticipate any downtime, the upgrades are complex, and there might be intermittent disruptions that could impact you or your customers. Should you encounter any issues, we encourage you to reach out to our support team through your dashboard or by email at support@swell.store.
We’ll be actively monitoring system performance and looking for irregularities. Our team is dedicated to ensuring the platform remains stable during this maintenance window.
For real-time updates and the conclusion of the upgrades, please follow this page.
Posted Nov 14, 2023 - 15:01 PST
This scheduled maintenance affected: Backend API, Frontend API, Dashboard, Hosted Checkout, CDN, and Storefronts.